Category Host entity Country
Communications Officer Nat. Specialist WHO Zambia

Communications Officer

Communications Officer

National Specialist
Host entity
Location, Country
Lusaka (ZMB)
Language skills
Expected Starting Date
01 October 2021
12 months
Application deadline
Eligibility criteria
Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.
Description of task

Within the delegated authority and under the overall supervision of the WHO Representative and technical guidance of the External Relations Officer, the Communications Officer will perform the following taks:

  • Ensure technical efficiency and effectiveness of communications and advocacy priorities, strategies and products pertaining to the World Health Organization Zambia Country Office's (WCO’s) overall activities;
  • Support the development of regular newsletters/bulletins for the WCO;
  • Update the WCO Communications Plan;
  • Establish and maintain a database of WHO high resolution photographs;
  • Maintain and update the WCO website as well as the WCO Twitter and Facebook Pages;
  • Participate in UN Communications Group meetings and work closely with Communication Teams at Regional and Headquarters level;
  • Document WHO activities in the field and participate in media and partner visits to WHO field operations;
  • Support the External Relation Officer in building partnerships with all relevant actors by identifying and creating communication opportunities and designing communication and advocacy campaigns and materials on specific topics;
  • Work with the Health Promotion Officer as well as technical units for the identification of communication needs and preparation of communication messages and materials, etc;
  • Complete any other related tasks as may be required or assigned by the functional supervisor.
Required degree level
Bachelor degree or equivalent
Educational additional comments
  • Bachelor’s degree in communication, journalism, political science, social sciences, international relations or related field from an accredited/recognized institute.
Required experience
36 Months
Experience remark
  • At least 3 years of professional work experience at national and/or international level in journalism, communication, media or public relations involving public health with a proven track record in public relations or media;
  • Experience in web site and social media design, maintained and updated with current information and proven experience in writing advocacy documents and in the production of communication materials and products;
  • Courses in communication techniques such as graphic design, visual language and the use of social media is an asset, as is experience working in the UN or other international development organization in the health context and experience in organizing advocacy campaigns;
  • Excellent oral and written skills; excellent drafting, formulation, reporting skills;
  • Accuracy and professionalism in document production and editing;
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
  • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Sound security awareness;
  • Have affinity with or interest in WHO, volunteerism as a mechanism for durable development, and the UN System.

Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Journalism, mass media and broadcasting
Area of expertise details
  • Demonstrated interest and or experience in journalism and communication for development;
  • Demonstrated ability in working with all forms of media in all situations;
  • Proven skills in the development and implementation of communication/media products and tactics;
  • Ability to "think out of the box" and to make innovative proposals to extend communication outreach;
  • Knowledge or understanding of WHO mandate and goals in the emergency incident management context;
  • Knowledge of public health sector and issues.

Driving license
Competencies values
Accountability, Building Trust, Client Orientation, Commitment and Motivation, Commitment to Continuous Learning, Communication, Creativity, Ethics and Values, Integrity, Judgement and Decision-making, Knowledge Sharing, Leadership, Planning and Organizing, Professionalism, Respect for Diversity, Self-Management, Technological Awareness, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 19 September 2021