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Associate Fleet Management Officer Int. Specialist UNHCR Jordan
VMAM Code
JORR000547-9857
Open

Associate Fleet Management Officer

Associate Fleet Management Officer

International Specialist
Host entity
UNHCR
Country
Jordan
Location, Country
Amman (JOR)
Language skills
English
Arabic
Expected Starting Date
Immediate
Duration
6 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task

Under the direct supervision of the Admin Officer, the UN Volunteer will undertake the following tasks:

  • Coordinate, manage and support all the fleet management activities in the Office.
  • Implement effective fleet management that regularly monitors the fleet pool, saves cost and safeguards the investment of the organisation.
  • Apply UNHCR's fleet management strategy when preparing plans for purchase of important fleet assets. Conduct spend analyses using historical spend data to identify trends that can be used to plan procurement activities and Frame Agreements.
  • Plan for acquisition, maintenance and replacement of fleet assets. Develop local fleet management replacement strategies taking into account UNHCR short and medium term requirements.
  • Coordinate activities of implementing partners and/or contractors performing fleet related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
  • Respond to field requests for information and advice and coordinate responses from a range of HQ units to provide a clear, consistent and timely response to the field.
  • Collect information both in the field and in HQ, to ensure relevant and appropriate information is gathered and shared. Promote an understanding of concerns, objectives and priorities for fleet related issues by providing information or expertise to interested parties.
  • Infrastructure Support
  • Provide fleet management reports, customised reports, and gathers information on all fleet assets and provides in-depth reports periodically and when requested.
  • Monitor the quality and accuracy of fleet related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in fleet related matters that will assist in decision making.
  • Disseminate, promote commitment to and monitor compliance with UNHCR's global policies, standards and guidance on fleet management.
Required degree level
Bachelor degree or equivalent
Educational additional comments

Type of Degree: Mechanical trade qualification or Engineering Certificate required; Basic Training Course for delegates or equivalent knowledge preferred.

Required experience
36 Months
Experience remark

Three years of experience working in general logistics, including warehousing, transportation, customs clearance and procurement, and in managing and supporting staff. The following experience is preferred: in other UN organizations, working for a humanitarian aid organization in a developing country and/or working in fleet and transport management within UNHCR.

Computer skills: Computer literate; proficiency in MS Office applications (Word, Excel, etc); knowledge of publishing software an asset.

  • Excellent drafting and reporting skills; good research and analytical skills;
  • Strong interpersonal skills and ability to work in a team;
  • Sound security awareness;
  • Have affinity with or interest in humanitarian relief, post-conflict situations, volunteerism as a mechanism for durable development, and the UN system;
  • Skills on training and developing staff.
Language skills
  • English(Mandatory), Level - Fluent
  • Arabic(Optional), Level - Fluent
Area of expertise
Logistics and supply management
Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 21 September 2021
Associate Shelter Officer Int. Specialist UNHCR Venezuela
VMAM Code
VENR000294-10515
Open

Associate Shelter Officer

Associate Shelter Officer

International Specialist
Host entity
UNHCR
Country
Venezuela
Location, Country
Caracas (VEN)
Language skills
Spanish
English
Expected Starting Date
Immediate
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task

Under the direct supervision of Programme Officer, the UN Volunteer will undertake the following tasks:

  • Ensuring that UNHCR Field operations are supported in carrying out shelter needs assessments taking into account the current situation, projected population planning figures and the expected scale of returns;
  • Developing country level shelter strategies which are framed by UNHCR’s Global Strategy for Settlement and Shelter and take into consideration the local context, age and gender, culture, climate, environmental protection and the availability of local resources, including materials, capacities and existing infrastructure;
  • Providing clear guidance on standards for shelter and settlement, including minimum emergency standards to meet basic and essential needs;
  • Together with UNHCR's implementing partners, compiling, analysing and mapping available information on shelter options in country taking into account relevant policies adopted by the Government. When planning shelter works, ensuring that the technical component reflects UNHCR minimum standards for the provision of emergency and other types of shelter assistance and is within the budgetary requirements. Due consideration should be given to standards in other relevant sectors such as water and sanitation;
  • Ensuring the shelter strategy is periodically reviewed to reflect the evolving situation in country and progressively transitioning to more sustainable shelter solutions. This process should be done in close collaboration with the beneficiaries and the host Government while bearing in mind the shelter needs of people upon their eventual return to their country of origin;
  • Ensuring that specifications, bills of quantities and drawings are produced in a technically sound and standardised manner and establish monitoring and evaluation tools to ensure that works are implemented according to plans and completed within the designated timeframe;
  • Promoting the sustainability of technical interventions through local capacity building and self-help in collaboration with local partners in the field. Ensure that local communities have been consulted on all activities so as not to create unnecessary tension between the displaced and host populations;
  • In consultation with UNHCR’s implementing partner and local communities themselves, identifying the need for community based Quick Impact Projects (QIPs) that can benefit the local and displaced communities;
  • The position requires regular contact with programme, protection and field staff in country in order to ensure technical support related to shelter and construction activities;
  • Close and regular contact with technical and non-technical staff of UN Agencies, Implementing Partners, National and International NGOs and Government Authorities, is essential to discuss matters relating to shelter and infrastructure coordination and provision;
  • Maintaining regular contact with the Shelter and Settlement Section in Geneva regarding all technical matters.
Required degree level
Bachelor degree or equivalent
Educational additional comments

Architecture or Civil-Engineering

Required experience
24 Months
Experience remark

Minimum 2 years of relevant professional experience with a Master’s degree or 4 years of relevant professional experience with a Bachelor’s degree.

Language skills
  • Spanish(Mandatory), Level - Fluent
  • English(Mandatory), Level - Fluent
Area of expertise
Protection of refugees, asylum seekers and IDPs, Civil engineering and construction supervision, Emergency response, immediate relief operations, and post-conflict humanitarian aid operations
Area of expertise details

Relevant professional experience includes management of humanitarian shelter or settlement programs / projects or a combination of experience in the humanitarian sector and construction-related activities outside of the humanitarian sector such as supervision of construction works.

Knowledge of computer software (MS Word, Excel PowerPoint), as well as the capacity to use mapping tools, i.e. GPS and knowledge of construction drawing and design software (AutoCad or MS Visio, Hipanet etc) is a great added advantage.

Excellent interpersonal, teamwork and negotiation skills in a cross cultural environment and the ability to assist in communication of technical and non-technical details with Government technical staff as well as NGO staff and local authorities.

Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Respect for Diversity, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 21 September 2021 at 23:59hrs, Germany time
Associate External Relations and Reporting Officer Int. Specialist UNHCR Mali
VMAM Code
MLIR000972-8790
Open

Associate External Relations and Reporting Officer

Associate External Relations and Reporting Officer

International Specialist
Host entity
UNHCR
Country
Mali
Location, Country
Bamako (MLI)
Language skills
French
English
Expected Starting Date
Immediate
Duration
12 months
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task
  • Keep abreast all developments in operations to prepare appropriate briefings and reports.
  • Prepare periodic reports, i.e. donor updates, internal sitreps, briefing notes for senior managers, and activity-specific reports as required.
  • Prepare funding submissions for donors, and draft any required after-action reports.
  • Develop and maintain working relationships with the government, NGOs, and UN agencies to ensure cooperation in inter-related activities.
  • Support the UNHCR-led Cluster activities by preparing and distributing minutes, assisting in the organization of meetings; occasionally chairing meetings, and serving as the general secretariat for the relevant Cluster.
  • Support the supervisor in preparation for meetings and missions drafting of talking points.
  • Organize and accompany missions for VIP visitors, delegates to visit refugee sites or the activities of UNHCR implementing partners.
  • If there is no Public Information (PI) focal point in country, serve as PI focal point, contributing to and coordinating press events, interviews, PI missions and other activities related to information dissemination to the general public to promote UNHCR activities.
Required degree level
Bachelor degree or equivalent
Educational additional comments

Type of Degree: International Relations, Political Science, Journalism, Communications, Business of Public Administration.

Required experience
24 Months
Experience remark

A minimum 2 years of experience in a field related to external relations, communications, media relations or reporting.

Computer skills: Knowledge of Microsoft applications: Word, Excel, PowerPoint

  • Demonstrated skills in oral and written communication.
Language skills
  • French(Mandatory), Level - Fluent
  • English(Mandatory), Level - Working Knowledge
Area of expertise
Emergency response, immediate relief operations, and post-conflict humanitarian aid operations
Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 21-09-2021
Associate Supply Officer Int. Specialist UNHCR South Sudan
VMAM Code
SSDR001554-10536
Open

Associate Supply Officer

Associate Supply Officer

International Specialist
Host entity
UNHCR
Country
South Sudan
Location, Country
Maban (SSD)
Language skills
English
Expected Starting Date
Immediate
Duration
12 months
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task

Under the direct supervision of please complete with the function of the supervisor the UN Volunteer will undertake the following tasks:

Strategy:

  • Prepare plans for delivery of relief items according to operational needs.
  • Apply UNHCR's procurement strategy when planning for purchase of important commodities and services.
  • Through regular physical verification of Property, Plant and Equipment (PPE) establish their status, propose old and obsolete PPE for disposal and plan for the arrival of replacement items.

Operational Support:

  • Contributing within the Multifunctional team to Identify partners, in particular for supply chain projects, based on objectives, priorities, strengths and resources of the partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.
  • Resolve difficulties in the local supply chain by finding solutions to problems and bottlenecks, and provide regular reports on supply chain activities, the status of requests and the availability of items in the supply chain.
  • Ensure timely customs clearance of consignments, and manage storage of goods according to "best practices" and UNHCR rules and regulations.
  • Maintain an efficient system for the release, distribution and redeployment of goods.
  • Coordinate transportation and distribution of relief items.
  • Maintain accurate and comprehensive records on logistical activities and provide timely reports and updates both periodically and on request.
  • Coordinate activities of implementing partners and/or contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
  • Through regular physical verification of PPE establish their status.
  • Propose old and obsolete PPE for disposal and plan for arrival of replacement items.

Infrastructure Support:

  • Evaluate purchase requisitions to ensure that specifications, delivery dates and all other requirements are in order.
  • Draft and dispatch quotation requests and/or tenders, assist in the evaluation of offers and draft bid-tabulations, and prepare proposals for award of contracts to the Committee on Contracts.
  • Prepare Purchase Orders and send confirmations, requests for inspection and other correspondence;
  • Monitor the manufacture/transport of ordered goods to ensure timely delivery.
  • Analyse matters relating to procurement activities, and deliver information on all procurement activities within area of responsibility. Provide guidance and advice on UNHCR procurement policies and procedures to support and assist requesting sections.
  • Implement effective asset and fleet management that regularly monitors the asset/fleet pool, saves cost and safeguards the investment of the organisation including receipt, inspection, registration and marking of new PPE, and organisation of the physical verification of PPE.
  • Ensure that PPE agreements are properly issued and signed.
  • Ensure proper preparation of disposal forms and cases for the Asset Management Board.
  • Organise the disposal of PPE, according to Asset Management Board decisions.
  • Provides asset management reports, customised reports, and gathers information on all assets and provides in-depth reports periodically and when requested.
  • Analyse the quality of commodities and services delivered in relation to the needs of the location and established quality standards. Establish a local quality assurance process.
  • Business Support:

  • Analyse the existing infrastructure and ensure that it is optimally aligned with the operational needs.
  • Implement practical projects to improve supply performance that has clear objectives, timescales, tasks and resources defined. Monitor the project implementation and report on progress.
  • Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making.
  • Disseminate, promote commitment to and monitor compliance with UNHCR's global policies, standards and guidance on supply chain management.
  • Adapt local supply chain structures to be consistent with the operational needs. Ensure effective information flow in the supply chain and adapt local process to the prevailing environment.
Required degree level
Bachelor degree or equivalent
Educational additional comments

University Degree in Business Administration, Marketing, Engineering, Logistics, Mathematics or related field.

Required experience
36 Months
Experience remark

A minimum 3 years of relevant professional job experience preferable in public procurement.

Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Logistics and supply management
Area of expertise details
  • Completion of UNHCR learning programmes or specific training relevant to functions of the position such as the Supply Chain Learning Programme (SCLP) is an asset.
  • Other UN procurement and logistics trainings – such as IAPSO and UNPD – is an asset.
  • Knowledge and working experience of PeopleSoft/MSRP Supply Chain applications is an asset.
  • Computer skills: Solid knowledge of Microsoft computer programmes including Acces, Excel, PowerPoint, and Word.
Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 21 September 2021
Associate Reporting Officer Int. Specialist UNHCR Nigeria
VMAM Code
NGAR000176-10584
Open

Associate Reporting Officer

Associate Reporting Officer

International Specialist
Host entity
UNHCR
Country
Nigeria
Location, Country
Maiduguri (NGA)
Language skills
English
Expected Starting Date
01 October 2021
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task

Within the delegated authority and under the supervision of the Snr Protection Cluster Coordination Officer or his/her designated mandated representative(s), the UN Volunteer will undertake the following tasks:

In particular, s/he will:

  • Provide support to the protection sector in advocating for the rights of the displaced populations in North East Nigeria by advocating for the fundamental human rights of persons of concern to UNHCR; In performing protection work, inculcate a right based approach in the provision of services, advocate for the respect international human rights law; international humanitarian law and refugee law.
  • Draft, formulate policies, guidelines, advocacy notes, position papers and provide guidance aimed at improving the delivery of protection services, by the protection sector in keeping with Global Protection Cluster standards.
  • Foster and create strategic partnerships with the government, INGO, civil society groups, human rights institutions; to advance the rights of the most vulnerable groups amongst the IDP, host communities community-based, local, national, and international organizations.
  • Promote and ensure protection mainstreaming by integrating Age, Gender and Diversity (AGD) approach across all sectors as health, WASH, nutrition and food security.
  • Coordinate (under the supervision of the sector coordinator) multi sector needs assessments to the field and liaise closely with the local coordination groups established at various Local Government Areas.
  • Provide support to the coordination mechanisms in place including attending the monthly meetings convened by the subsectors and AoR, CP, HLP and GBV and work closely with all the subsector leads;
  • Establish a database on Protection of Civilians to record civilian casualties analyze trends of the effects of the protracted conflict on civilians. This database will inter-alia provide evidence-based protection monitoring to improve quality of reports produced by PSWG;
  • Support the PSWG implement the HCT Centrality of Protection Strategy; plan regular monitoring of the performance indicators; lobby members to provide updates on progress on a monthly basis; Liaise and network closely with Areas Of Responsibility on Child Protection, CP, Housing Land and Property, HLP; Gender Based Violence, GBV and Humanitarian Mine Action, HMA as well as other stakeholders to improve referral mechanisms and pathways to enhance coordinated responses and improved service delivery;
  • Collect, collate, analyze information and manage data, work closely with information management team to streamline information and make it user friendly for all protection actors;
  • Prepare regular situation reports, flash information, ad hoc reports, Protection Analysis Framework (PAF) thematic and analytical reports including the Secretary-General’s Annual Report;
  • Provide briefing notes, draft talking points for senior management and give presentation to donors and visiting missions to the North East on the operational context;
  • Collaborate with all sections in UNHCR to understand the operational context; the UNV will also receive guidance from the Senior Protection Officer and National Sector Coordinator and the NPSWG Secretariat in Abuja and international colleagues in Maiduguri

Required degree level
Bachelor degree or equivalent
Educational additional comments

University in Mass Communication, Humanities and Social Sciences, Social Work, Anthropology, Community Development and or related fields

Required experience
24 Months
Experience remark

Minimum 2 years of relevant professional experience in Information Management, reporter/ journalism, social worker and researcher.

Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Social work
Area of expertise details
  • Knowledge and experience in the field of international protection, investigative journalism coupled with excellent drafting/reporting skills is desirable.
  • Working experience with refugees, internally displaced populations and other people of concern in a protection capacity is an added asset.
  • Excellent interpersonal, teamwork and negotiation skills in a cross-cultural environment and the ability to assist in communication of technical and non-technical details with Government technical staff as well as NGO staff and local authorities.
  • Previous significant work experience with reporting on human rights violations, Working in conflict and post conflict environment.
  • Sound knowledge of the humanitarian community and ability to work with all relevant actors and stakeholders.
  • Strong written and verbal communications skills.
  • Solid knowledge of Microsoft computer programs including Access, Excel, outlook, PowerPoint, and Word. Information and data base management;
  • Knowledge of UN policies and procedures: Field experience
  • Fluency in English.

Driving license
Competencies values
Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 22-09-2021
Associate Settlement Planning Officer Int. Specialist UNHCR Nigeria
VMAM Code
NGAR000177-10583
Open

Associate Settlement Planning Officer

Associate Settlement Planning Officer

International Specialist
Host entity
UNHCR
Country
Nigeria
Location, Country
Maiduguri (NGA)
Language skills
English
Expected Starting Date
01 October 2021
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task

Within the delegated authority and under the supervision of Senior Shelter Cluster Coordinator or his/her designated mandated representative(s), the UN Volunteer Associate Settlement Planning officer will undertake the following tasks:

In particular, s/he will

  1. Coordinate and lead the shelter cluster technical working group on sites and settlement planning, refining the scope of the WG, defining and implementing a workplan and plan of action.
  2. Establish systems to identify track and monitor emergency settlement planning needs and activities across NE Nigeria. This will focus on displacement sites, both existing and requiring decongestion strategy.
  3. Work with other clusters to ensure that relevant standards are developed adapted and effectively communicates.
  4. Develop sound technical guidance on site planning including emergency minimum standards with a view of long-term implications and future urban development.
  5. Actively work to ensure that physical site planning takes account protection concerns, including where relevant, deconfliction and security, access to services for those living with disabilities and reduced risk of GBV issues relating to poor site planning.
  6. Ensure that each site has planning to reduce key risks including wind, flooding and fire.
  7. Build partner technical capacity, systems and tools in site planning through coaching, training and workshops
  8. Perform other duties as may be required.

Required degree level
Bachelor degree or equivalent
Educational additional comments

Bachelors Degree in Architecture or Civil-Engineering is required for this position

Required experience
24 Months
Experience remark

Minimum 2 years of relevant professional experience with a Master’s degree or 4 years of relevant professional experience with a Bachelor’s degree.

Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Other human settlement related experience
Area of expertise details
  • Relevant professional experience includes management of humanitarian shelter or settlement programs / projects or a combination of experience in the humanitarian sector and construction related activities outside of the humanitarian sector such as supervision of construction works.

  • Excellent interpersonal, teamwork and negotiation skills in a cross cultural environment and the ability to assist in communication of technical and non-technical details with Government technical staff as well as NGO staff and local authorities.

Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 22-09-2021
Associate ICT Officer Int. Specialist UNHCR Nigeria
VMAM Code
NGAR000181-10582
Open

Associate ICT Officer

Associate ICT Officer

International Specialist
Host entity
UNHCR
Country
Nigeria
Location, Country
Maiduguri (NGA)
Language skills
English
Expected Starting Date
01 December 2021
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task

Under the direct supervision of Admin Officer and the overall supervision of the Division of Information Systems and Telecoms (DIST) Chief ICT Field Operations, the UN Volunteer will undertake the following tasks:

  • Oversee daily Business-As-Usual operational decisions, including incident, problem, change, service request, and asset management.
  • Prepare an IT Operations Plan and forecast annual IT budget needs, including lifecycle management, application licensing, maintenance, recurring, and capital expenditures providing input to the Annual Programme Review
  • Ensure compliance with Service Management and IT security policies and standards, technical architecture, and service level agreements reporting non-compliance as appropriate
  • Assist and advise offices in the recruiting and providing training to ICT staff and End Users.
  • Leverage the broader IT community (UNHCR, UN agencies, partners, and external providers) to deliver the most efficient and cost-effective solutions to the business. May represent UNHCR IT in inter-agency and other external meetings
  • Serve as primary escalation point for end-user and operational issues (Incidents & Service Requests) not resolved within established SLA's; coordinate with MSPs to expedite resolution including prioritization and escalation of SLA performance breaches to supervisor or responsible service tower owner
  • Monitor, analyze, and report on system and infrastructure performance and capacity in a timely manner and ensure that service owner take appropriate action.
  • Recommend, and implement approved, service delivery process improvements. Define support processes in accordance with ITIL best-practices.
  • Actively participate in ICT related meetings to ensure that all decisions taken meet UNHCR’s operational and security requirements.
  • Ensure solutions are of high-quality from a technical perspective and that end-user support is responsive and effective
  • Maintain accurate inventory of all IT equipment for all sites and ensure relevant Asset Management policies and guidelines are followed and the ITSM databases are up to date.
  • Provide coaching and training to ICT staff, end-users and raft procedures and instructions to promote a better understanding of the use of the ICT equipment.
  • Ensure compliance with Service Management and IT security policies and standards, technical architecture, and service level agreements reporting non-compliance as appropriate.
  • Work closely with UNHCR SDMs and MSPs to carry out problem management and root cause analysis and prevent recurrence of critical problems by executing approved changes.
  • Liaise and negotiate, when necessary, with relevant regulatory bodies to ensure all required permissions to operate UNHCR networks are granted
  • Act as a Service Delivery Manager (SDM) and oversees the delivery of technology services to customers. The manager follows established ICT principles, operational guidelines, and service level agreements to ensure consistently high-level service performance.
  • Provide accurate and timely information on operational status and reports to management.
  • Perform other related duties assigned.

Required degree level
Bachelor degree or equivalent
Educational additional comments

Bachelor’s Degree in computer science, Information Technology, or related fields with good knowledge of ICT networks, Microsoft applications, Satellite and security telecommunications, CISCO networking devices; ITIL certification to the V3 Foundation level will be an added advantage.

Required experience
48 Months
Experience remark
  • A minimum 4-year experience in IT including managing IT service delivery with SLA based delivery of both centralized and decentralized applications, systems, and services
  • Good understanding and practical experience of ITIL Service Operations processes driven by continuous improvement
  • Experience working in a matrixed team to ensure collaborations and effective operations across multiple organizations.
  • Good understanding of energy/power related systems.
  • Good analytical, Innovation and Creativity and Technological Awareness skills.
  • Ability to influence, manage and lead negotiations with stakeholders. Strong interpersonal skills that include effective communications (both verbally and written) at all levels, to technical and non- technical audiences.
  • Practical experience working in the deep field.
  • Experience working with an external managed service provider for ICT infrastructure maintenance and support.
Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Telecommunications systems
Area of expertise details
  • Experience working with an external managed service provider for ICT infrastructure maintenance and support.
  • Good understanding and practical experience of ITIL Service Operations processes driven by continuous improvement

Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Technological Awareness, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 22-09-2021
Project Coordination Assistant Nat. Specialist UNV China
VMAM Code
CHNR000189-10608
Open

Project Coordination Assistant

Project Coordination Assistant

National Specialist
Host entity
UNV
Country
China
Location, Country
Beijing (CHN)
Language skills
English
Chinese
Expected Starting Date
Immediate
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.
Description of task

The UN volunteers will be based in the Project Management Office, located in the Beijing Volunteer Service Federation office. Under the primary supervision of the National Programme Manager ( NPM ) and secondary supervision of the Country Coordinator of UNV in China, working closely with UNV China and the PMO staff, the UN Volunteers will undertake the following tasks:

Assisting NPM with results oriented project management and implementation.

  • Assist in planning of the project implementation including the development of the annual work plans, terms of references and other project management documents as needed
  • Provide hands-on planning and support to the implementation of project activities
  • Ensure monitoring of timeliness and quality of project implementation
  • Prepare financial reports and disbursement plan within timely frawework
  • Prepare various reports to summarize the key progress/suggestions for adjustment by referring to outputs and activities
  • Draft quarterly and yearly progress reports to be submitted to UNV/UNDP and CICETE offices
  • Report to UNV on the project implementation regularly. Support any missions or events upon requests from UNV as project site visits, promotional articles, success stories and good practices, including content sharing and photos, and establish of UN Volunteers Alumni network.
  • Other related tasks assigned by NPM

Facilitating Monitoring and communication among key partners and participating volunteering involving organizations.

  • Maintain regular project reporting mechanism through daily communication and monthly project meetings arrangement between PMO, CICETE, UNV, and UNDP.
  • Develop and implement the M&E framework to ensure regular, mid-year and year end monitoring and evaluation by aligning with project outputs and results and make technical suggestions on adjustment
  • Ensure internal communication with other departments located in BVF and within Beijing Youth League for effectively planning and implementing project activities
  • Maintain regular communication between CICETE, UNV, UNDP and other key stakeholders on project financial management and respond promptly to requests for budget preparation, budget revision and project financial reporting

Facilitating the management of knowledge products and multilateral knowledge sharing and learning

  • Collect, analyse and compile relevant data, information in the areas and contribut to the international and cross-country learning and sharing initiatives
  • Coordinate among academia, UNV and local partners in the drafting of the Status of China volunteerism report and compile policy recommendations and conduct research on international partnerships and cooperation
  • Facilitate the organization of international conference/forum to support multilateral knowledge exchanges and experience sharing
  • Support the translation in both Chinese and English for key events, publication, daily communication with UNV HQ, Regional offices and Field Unit as well as other ad hoc translation work

Develop PMO advocacy strategy to promote the project results and youth engagement for overseas volunteering programme through new social media platform, websites etc

Required degree level
Bachelor degree or equivalent
Educational additional comments
  • Bachelor or higher degree in communications, social work, international relations, public Administration or any related field;
  • Good command of English and Chinese, written and oral;
  • Knowledge in managing development projects in financial, technical and administrative aspects is a great asset;
  • Demonstrates ability to effective maintain relationships with different stakeholders including government agencies, academia, international and national volunteer organizations;
  • Innovative forward thinking, sound coordination and organizational skills, teamwork.

Required experience
24 Months
Experience remark
  • At least 2 years relevant work experience, preferably at the national or international level in the formulation, implementation, and monitoring of development projects;
  • Previous experience with the UN system and government agencies, including solid knowledge of UN/UNDP programme and operations policies and procedures an asset. Working experience with government partners, civil society is highly preferred;

Language skills
  • English(Mandatory), Level - Fluent
  • Chinese(Mandatory), Level - Fluent
Area of expertise
Development programme/project administration, Volunteer programmes and volunteer management, Resource mobilization, partnership and donor coordination
Area of expertise details
  • Familiar with programme management, previous experiences of international programme management would be highly preferred;
  • Strong oral and written communication and presentation skills,
  • Strong relationship building skills with internal and external counterparts;
  • Strong organizational skills;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates openness to change and ability to manage complexities.
  • good computer skills.

Driving license
Competencies values
Accountability, Adaptability and Flexibility, Client Orientation, Commitment and Motivation, Commitment to Continuous Learning, Communication, Ethics and Values, Integrity, Knowledge Sharing, Planning and Organizing, Professionalism, Respect for Diversity, Self-Management, Working in Teams
Associate External Relations and Reporting Officer Int. Specialist UNHCR Malawi
VMAM Code
MWIR000125-10621
Open

Associate External Relations and Reporting Officer

Associate External Relations and Reporting Officer

International Specialist
Host entity
UNHCR
Country
Malawi
Location, Country
Lilongwe (MWI)
Language skills
English
Expected Starting Date
01 January 2022
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task
  • Keep abreast all developments in operations to prepare appropriate briefings and reports.
  • Prepare periodic reports, i.e. donor updates, internal sitreps, briefing notes for senior managers, and activity-specific reports as required.
  • Prepare funding submissions for donors, and draft any required after-action reports.
  • Develop and maintain working relationships with the government, NGOs, and UN agencies to ensure cooperation in inter-related activities.
  • Support the UNHCR-led Cluster activities by preparing and distributing minutes, assisting in the organization of meetings; occasionally chairing meetings, and serving as the general secretariat for the relevant Cluster.
  • Support the supervisor in preparation for meetings and missions drafting of talking points.
  • Organize and accompany missions for VIP visitors, delegates to visit refugee sites or the activities of UNHCR implementing partners.
  • If there is no Public Information (PI) focal point in country, serve as PI focal point, contributing to and coordinating press events, interviews, PI missions and other activities related to information dissemination to the general public to promote UNHCR activities.
Required degree level
Bachelor degree or equivalent
Educational additional comments

Type of Degree: International Relations, Political Science, Journalism, Communications, Business of Public Administration.

Required experience
24 Months
Experience remark

A minimum 2 years of experience in a field related to external relations, communications, media relations or reporting.

  • Computer skills: Knowledge of Microsoft applications: Word, Excel, PowerPoint

  • Demonstrated skills in oral and written communication.
Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Emergency response, immediate relief operations, and post-conflict humanitarian aid operations, Protection of refugees, asylum seekers and IDPs
Area of expertise details
  • Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented.
  • Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.
  • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
  • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
  • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender;
  • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
  • Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary;
  • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.
Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 22 September 2021
Associate Programme Officer Int. Specialist UNHCR Malawi
VMAM Code
MWIR000126-10622
Open

Associate Programme Officer

Associate Programme Officer

International Specialist
Host entity
UNHCR
Country
Malawi
Location, Country
Lilongwe (MWI)
Language skills
English
Expected Starting Date
01 January 2022
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task
  • The needs of persons of concern in the country are assessed and analysed in a participatory manner and using an Age, Gender and Diversity (AGD) perspective to form a firm basis for planning;
  • IP (Implementing Partners) agreements are established in a timely manner, regularly monitored and reported on in compliance with established guidelines and procedures;
  • Inputs are provided for the country operations plan (including budgets, staffing levels and structures) as well as prepare inputs for funding submissions, appeals and reports;
  • Participate in UN and other fora on programme and technical issues as delegated by programme senior management;
  • Enforce compliance with UNHCR’s global strategies, protocols and guidelines;
  • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs);
  • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment;
  • A final statement of achievements towards volunteerism for development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.
Required degree level
Bachelor degree or equivalent
Educational additional comments

Type of Degree: University degree or equivalent in Business Administration, Law, Economics, Development, Social Science or related field.

Required experience
36 Months
Experience remark

Minimum 3 years of work experience relevant to the function, in programme management, monitoring and evaluation.

Desirable Qualifications and Skills:

  • Previous field experience is an advantage;
  • Familiar with UNHCR’s RBM approach and use of project/software is an asset;
  • Completion of the UNHCR Learning programmes or specific training relevant to functions of the position;
  • Good knowledge of UNHCR financial rules, procedures and processes is an asset;
  • Knowledge of UNHCR specific programming tools (MSRP, Focus, etc.) is an asset.

Computer skills: Office Package (excellent knowledge of Word, good knowledge of Excel and Power Point) and Internet browsing.

Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Development programme management
Area of expertise details
  • Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented.
  • Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.
  • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
  • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
  • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender;
  • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
  • Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary;
  • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.
Driving license
Competencies values
Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Application deadline: 22 September 2021