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OMT Secretariate Nat. Specialist UNICEF Thailand
VMAM Code
THAR000434-10149
Open

OMT Secretariate

OMT Secretariate

National Specialist
Host entity
UNICEF
Country
Thailand
Location, Country
Bangkok (THA)
Language skills
English
Thai
Expected Starting Date
Immediate
Duration
12 months with possiblity of extension
Application deadline
Eligibility criteria
Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.
Description of task

Within the delegated authority and under the supervision of OMT co-chairs or his/her designated mandated representative(s), the UNV OMT secretariate will:

  • Organize OMT meeting on a monthly basis with the possibility of the ad-hoc in case of emergency as recommended by the RC office, UNCT, or OMT;
  • Produce accurate Minutes of OMT meetings, and coordinate and track progress on outcomes from the meeting decisions;
  • Update repository of OMT documents in OMT SharePoint;
  • Act as focal person for Business Operations strategy and ensure its regular update;
  • Follow up with concerned OMT members on actions recommended by the OMT;
  • Update the OMT member list;
  • Any other related tasks as may be required or assigned by the supervisor(s);
Required degree level
Bachelor degree or equivalent
Educational additional comments

Bachelor's degree in a relevant area, i.e. administration.

Required experience
36 Months
Experience remark
  • At least 3 years of professional work experience at the national and/or international level in administration, or other relevant programmes; experience with coordinating with various international organizations is an asset, as is experience working in the UN or other international development organization;
  • Excellent oral and written skills; excellent drafting, formulation, reporting skills;
  • Accuracy and professionalism in document production and editing;
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
  • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Sound security awareness;
Language skills
  • English(Mandatory), Level - Fluent
  • Thai(Mandatory), Level - Working Knowledge
Area of expertise
Administration and administrative assistance
Driving license
Competencies values
Adaptability and Flexibility, Commitment to Continuous Learning, Integrity, Professionalism, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? First register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile including contact details and two references and submit it. Incomplete profiles shall not be considered. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? First update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. Post is for National UN Volunteer assignments ONLY. This is a national UN Volunteer assignment. Therefore only nationals of above-mentioned Country and legal residents with a residency permit, the status of refugee or with the status of being stateless are eligible to apply. For further details, please clink on the link below. Application deadline: 08-08-2021
Change Management and Communications Officer Int. Specialist DOS United States of America
VMAM Code
USAR000151-10166
Open

Change Management and Communications Officer

Change Management and Communications Officer

International Specialist
Host entity
DOS
Country
United States of America
Location, Country
New York (USA)
Language skills
English
Expected Starting Date
01 September 2021
Duration
6 months
Application deadline
Eligibility criteria
Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.
Description of task

Within the delegated authority and under the supervision of the Chief of the Staffing Innovation and Process Improvement Section and the Chief of Team 1 in the Operational Support and Advisory Section, their designated mandated representative(s), and/or other relevant project managers, the UN Volunteer Change Management and Communications Officer will:

  • Help project managers make the business case for change, conduct a stakeholder analysis, co-create change visions, facilitate a change impact analysis, and derive from that change management strategies addressing issues and risks to project implementation.
  • Guide project managers and team members in the development of engagement strategies to address concerns and co-create solutions to increase the buy-in and sustainability of recruitment, on-boarding, and other staffing and personnel solutions.
  • Conduct data analysis to understand trends and identify bottlenecks in business processes using dashboards and detailed data sets.
  • Design communications products to encourage use and adoption of new staffing and onboarding tools such as nudging emails, promotional articles, infographics, and short videos.
  • Conduct focus groups with clients to better understand the challenges and co-create potential solutions related to the adoption of new staffing and onboarding tools.
  • Design and conduct surveys to better understand client behavior and challenges to implementation of change initiatives.
  • Develop and implement communications strategies focused on behavioral insights, adoption of new tools, and the business case for change.
  • Design and implement new forms of client consultations that capture behavioral insights affecting the pace of change and the achievement of benefits related to change initiatives.
  • Help project staff conduct risk analysis and stakeholder mappings to integrate change strategies into their work programmes.
  • Design workshops with clients and stakeholders to identify challenges, priorities, prototype business solutions, and refine current tools to address business challenges.
  • Work with change agent groups and online communities of practice to communicate new initiatives, answer client queries, and promote opportunities to adopt new processes.
  • Develop content that presents examples of change success stories linked to early adopters and turnaround stories from followers using short videos or other appropriate web content.
  • Document key lessons learned from the Recruitment Innovation and Onboarding Process Improvement change efforts with a focus on behavioral insights, identifying and overcoming barriers.
  • Compile change management tools and contribute to the development of a change management tool kit.
  • Design and initiate new ways to communicate with clients and to present change approaches and/or stories to clients.
  • Contribute to the design and implementation of virtual workshops aimed at client engagement, prioritization, and prototyping new staffing tools for clients, including field missions.
  • Update the recruitment innovation intranet page (ISeek) with communications products
  • Produce infographics and other communications materials that focus attention on new staffing tools
  • Integrate change management concerns and strategies to overcome them into related guidance and training materials, as appropriate

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

  • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day).
  • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
  • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
  • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
  • Assist with the UNV Buddy Programme for newly arrived UN Volunteers.
  • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Required degree level
Master degree or equivalent
Educational additional comments
Required experience
24 Months
Experience remark
  • At least 2 years of professional work experience at the national and/or international level in public administration, business administration, management consulting, human resources, communications, behavioral science or other relevant areas.
Language skills
  • English(Mandatory), Level - Fluent
Area of expertise
Administration and administrative assistance
Area of expertise details
  • Experience with implementation of process improvement, innovation, change management, and/or behavioral change initiatives is required,
  • Experience working in the UN or other international development organization is desirable.
  • Certification or training in agile project management methodologies is desirable.
  • Certification or training in change management is desirable.
  • Experience developing short explainer, how to or promotional videos is desirable.
  • Excellent oral and written skills; Experience in preparing written outputs including background papers, analytical notes, reports etc. is desirable.
  • Excellent interpersonal skills, including use of innovative client engagement tools such as focus groups, surveys, crowd sourcing, and stakeholder consultations.
  • Ability to work effectively in a multicultural team of international and national personnel.
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, PowerBI, Microsoft Teams etc.) and email/internet; familiarity with data analytics in PowerBI management; and office technology equipment.
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.
Driving license
Competencies values
Communication, Planning and Organizing, Professionalism, Working in Teams
Application procedure
If you have not yet registered in the UNV Talent pool, please apply by registering your profile at https://vmam.unv.org/candidate/signup. Important: Once you have created your UNV account by validating your email address, please complete all sections of your profile. Go to‘My Page’ section of your profile, click on the ‘Special Calls’ hyperlink and select the special call you would like to apply. If you are registered in the UNV database, please update your profile at https://vmam.unv.org/candidate/profileGo to ‘My Page’ section of your profile, click on the ‘Special Calls’ hyperlink and select the special call you would like to apply. Application deadline: 06-08-2021 Disclaimer United Nations Volunteers is an equal opportunity programme which welcomes applications from qualified professionals.