UNV Regional Websites

UNV works in 150 countries and territories, deploying UN Volunteers to advance sustainable development at grassroots level. Explore our work in the different regions of the world.

East and Southern Africa
East and Southern Africa
West and Central Africa
West and Central Africa
Arab States
Arab States
Europe and the CIS
Europe and the CIS
Latin America
Latin America and the Caribbean
Asia and the Pacific
Asia and the Pacific
Category Host entity Country
Digital Communications Officer 21 May 2021 Nat. Specialist UNDP Malaysia
Kuala Lumpur (MYS)
12 months with possibility of extension
21 May 2021

Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.

Working with Communications Specialists and UNDP’s various units, the Digital Communications Officer will use available UNDP Malaysia material to create compelling, visually appealing, and shareable content. The position will design and implement coverage strategies across social media platforms, for key events and knowledge products; as well as ensure social media implementation of specific UN International days.

The role will maintain the digital communications calendar as part of the coverage for the Country Office’s activities and/or on-going digital campaigns. The Digital Communications Offcer will work closely with programme and/or project colleagues to support online reporting, information sharing and promotion of UNDP’s activities, events and knowledge products, as well as assisting in the publishing of quarterly email newsletters. They will also be responsible to provide monthly reports on UNDP Malaysia’s online platform using latest metrics via variety of online measuring tools.

Ideally, the Digital Communications Officer is an experienced creative writer with basic graphic editing skills used to create innovative content, adapted to match specific requirements of each platform and its audience, while amplifying UNDP Malaysia’s online presence in line with UNDP brand guidelines. The role will effectively support different programme/project teams in the promotion of their events and knowledge products. The position will report to the Communications Specialist, and work closely with the programme units.

Within the delegated authority and under the supervision of the Communications Specialist or his/her designated mandated representative(s), the UNV Digital Communications Officer will:

  • Work closely with the Communications Specialist and/or Programme team to produce enriching engaging content for UNDP Malaysia’s platforms. In particular, the UN Volunteer will conduct thorough research on industry-related topics and generate ideas for new content types in support of UNDP Malaysia’s work, with a flair for producing online content and have an eye for details. Ultimately, the UN Volunteer is expected to deliver quality writing pieces, short and snappy snippets that appeals to UNDP Malaysia’s target audience and boost awareness.
  • Work closely with the Communications Specialist on the website audit and migration of UNDP Malaysia’s new web eco-system.
  • Execute UNDP’s digital communications strategy focusing on social media outlets, through research of UNDP's online audiences, organization's online reach, engagement, benchmarking, messaging and variety of platforms.
  • Generate, create, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages UNDP members and followers to engage and take action.
  • Continue to optimize UNDP’s social media pages within each platform to increase the visibility, reach, engagement and impact of social media content.
  • Moderate all user-generated content in line with the moderation policy for each community.
  • Maintain day-to-day online coverage editorial calendar and communication schedule on UNDP events.
  • Develop and manage online short- and long-term online campaigns on different platforms for variety of audiences.
  • Provide monthly reports on UNDP’s digital reach, engagement and performance while continuously improving based on captured and analyzed data/metrics, insights and best practices, and then acting on the information. Variety of measuring tools include Google Analytics, ZohoSocial, TweetDeck and more.
  • Closely collaborate with programme units to manage variety of online content and implement campaigns, based on special day or themes.
  • Repurposes, optimizes and formats content received from the various programme to fit the website and social media platforms while ensuring that its design and messaging attracts maximum audience, complying with UNDP's branding polices.
  • Follows evolving industry best practices in web and internet technology, content management, and usability; proposes improvements and updates.
  • Pro-actively ensures quality, integrity, accessibility, and optimum performance of website and social media channels through mechanisms such as regular audits of metrics, surveys, consultations and reviews.
  • Analyses the usage of website and social media channels and recommends adjustments to better meet user needs and reach wider audiences.
  • Assumes accountability for the accuracy and integrity of content
  • Ensure timely delivery of materials within a short turn-around time
  • Any other related tasks as may be required or assigned by the supervisor.
Bachelor degree or equivalent
  • Minimum two (2) years of relevant experience as an English-language content writer, digital marketing and/or public relations at a national and/or international level in communication and advocacy, public relations and/or journalism.
24 Months
  • Demonstrated experience working with and proven knowledge and understanding of media, multimedia and social media
  • Working experience with private sector is an asset
  • Previous experience working on communications and outreach that relate to sustainable development, environmental and/or biodiversity issues is an advantage.
  • Experience in producing communications products like infographics, short video clips, Twitter and Facebook posts preferred.
  • Experience in the usage of computers and office software packages (MS Word, Excel, Publisher etc.) and advance knowledge of presentation and graphic design software/platforms (Adobe InDesign, Canva, Shorthand) preferred.
  • Excellent oral and written skills; excellent drafting, formulation, reporting skills.
  • Accuracy and professionalism in document production and editing.
  • English(Mandatory), Level - Fluent
  • Malay(Optional), Level - Fluent
Other communications related experience, Arts, music, photography and film, Journalism, mass media and broadcasting
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
  • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Sound security awareness.

Accountability, Adaptability and Flexibility, Building Trust, Client Orientation, Commitment and Motivation, Commitment to Continuous Learning, Communication, Creativity, Empowering Others, Ethics and Values, Integrity, Judgement and Decision-making, Knowledge Sharing, Leadership, Managing Performance, Planning and Organizing, Professionalism, Respect for Diversity, Self-Management, Technological Awareness, Vision, Working in Teams

* Not yet registered in the UNV Talent Pool?

First register your profile at https://vmam.unv.org/candidate/signup.

Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?

First update your profile at https://vmam.unv.org/candidate/profile.

Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.

This is a national UN Volunteer assignment, therefore only nationals of Malaysia and legal residents with a residency permit, the status of refugee or with the status of being stateless are eligible to apply.

Application deadline: 21 May 2021

Communication for Development Officer (Polio) 15 May 2021 Nat. Specialist UNICEF Afghanistan
Kabul (AFG)
8 months with possibility of extension
15 May 2021

Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.

Job organizational context: The Communication for Development Officer will support the polio eradication efforts in Afghanistan through managing a network of polio social mobilization and community engagement personnel, including Immunization Communication Network, Female Mobilisers Vaccinators, and Social mobilization and monitoring facilitators.

10. Description of tasks:

Under the direct supervision of Communication for Development Specialist, the national UN Volunteer will undertake the following tasks:

  • Support the field offices in conducting community engagement meetings, training and polio awareness sessions in line with the regional communication plans.
  • Compile the data on the community engagement activities based on developed and agreed M&E indicators and draft the analyses of the conducted interventions.
  • Contribute to development, review and quality assurance of C4D materials and training materials to ensure optimum impact within politically and culturally sensitive context.
  • Verify and monitor the recruitments of the social mobilization personnel.
  • Monitor/track the use of resources as planned and verify compliance with organizational guidelines, rules and regulations and standards of ethics and transparency.
  • Support financial management and reporting of the third-party social mobilization contractors in the regions by monitoring, reviewing and verifying financial documents, providing quality assurance, and working with the regional teams to ensure timely submission of payment documentation.
  • Develop and maintain a tracking system of the monthly salary payments and allowance (living allowance, travel allowance, etc) for the social mobilization contractors
  • Prepare human interest stories, case studies and briefs on community engagement interventions for polio eradication.
  • Perform other tasks to facilitate community engagement for polio eradication as requested by the supervisor.
Bachelor degree or equivalent
  • A university degree in one of the following fields is required: social and behavioral science, communication, public relations or another relevant field.
24 Months
  • A minimum of two years of professional experience in one or more of the following areas is required: communication for development, public relations, communication, advocacy, information management.
  • English(Mandatory), Level - Working Knowledge
  • Dari(Mandatory), Level - Fluent
  • Pashto(Mandatory), Level - Fluent
Other communications related experience
  • A minimum of two years of professional experience in one or more of the following areas is required: communication for development, public relations, communication, advocacy, information management.

Accountability, Adaptability and Flexibility, Building Trust, Communication, Ethics and Values, Integrity, Professionalism, Respect for Diversity, Working in Teams