UNV Regional Websites

UNV works in 150 countries and territories, deploying UN Volunteers to advance sustainable development at grassroots level. Explore our work in the different regions of the world.

East and Southern Africa
East and Southern Africa
West and Central Africa
West and Central Africa
Arab States
Arab States
Europe and the CIS
Europe and the CIS
Latin America
Latin America and the Caribbean
Asia and the Pacific
Asia and the Pacific
Category Host entity Country
Staff Counsellor 11 April 2021 Int. Specialist MINUSMA Mali

Staff Counsellor

International Specialist
Tombouctou, Kidal (MLI)
until 30 June 2022
11 April 2021

Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Under the overall supervision of the Chief of Staff Counselling Unit based in Bamako, the UN Volunteer Staff Counsellor will undertake the following tasks:

Provide counselling services within the designated duty station, as outlined below:

  • Perform individual assessments in the case of individual staff members experiencing difficulty coping with and/or presenting with mental health-related symptoms and follow up for additional intervention if indicated;
  • Maintain case records, reports and statistics;
  • Advise the Chief Staff Counselling Unit as necessary on individual cases where an identified problem is likely to have professional and/or personal impact, such alcohol/substance abuse, depression, anxiety, work-related difficulty/conflict or family stress, etc.;
  • Advise chiefs/heads of section(s) as necessary, or upon request, with the aim of improving the atmosphere in their section and resolving problems of a work-related or personal nature that adversely affect job performance and productivity;
  • Perform critical incident stress management interventions, either individually or in a group format, whenever and wherever required; work closely with Security Section, Administration, and Medical Section, inter alia, in coordinating and providing critical incident stress management;
  • Collaborate with medical team to address physical complaints that might be stress-related; assure, in conjunction with the medical team, a continuum of services (referral, short-term supportive intervention) to those staff members suffering from serious diseases or illnesses;
  • Provide training sessions on crisis and stress management, resilience, conflict resolution and other topics as required;
  • Monitor environmental factors that could lead to stress with particular focus on stress related to critical incidents including emergency and crisis situations;
  • Liaise with national mental health professionals and other psychosocial resources;
  • Be available at all times 24/7 to provide support to mission personnel as necessary;
  • Perform other related duties as may be required by the Chief of Staff Counseling Unit.
Master degree or equivalent

Type of Degree: Psycho-educational studies, psychology, psychiatry, Clinical Social Work, or other Clinical Mental Health Profession; knowledge of Conflict Resolution, Human Resources, or Administration would be an asset.

36 Months
  • Minimum of 3 years professional experience (2 of which at international level) in psychological counseling, training skills, with special emphasis on managing critical incident stress;
  • Additional training or experience in a broad range of related fields, such as alcohol/substance abuse, stress management, critical incident stress and cross-cultural communication an asset;
  • Knowledge of relaxation techniques would be an asset;
  • Experience in United Nations System is an advantage;
  • Have affinity with or interest in humanitarian relief, post-conflict situations, volunteerism as a mechanism for durable development, and the UN System;
  • Well-developed communication, leadership and team building skills.
  • English(Mandatory), Level - Fluent
  • French(Optional), Level - Working Knowledge
Mental health, Social work

The incumbent should be self-confident, compassionate and friendly. He/she should be highly motivated and possess excellent communications skills. He/she must be prepared for stressful situations, including being on-call for critical incidents. The incumbent will provide individual and group sessions and continuing follow-up for patients.

Working computer skills, including full proficiency in various MS Office applications

Fluency in English or French (mandatory) and a working knowledge in the other (optional)

(Excel, Word, Power Point, etc.) and other IT applications and office technology equipment


Adaptability and Flexibility, Communication, Ethics and Values, Integrity, Planning and Organizing, Professionalism, Respect for Diversity, Working in Teams

* Not yet registered in the UNV Talent Pool?
Please first register your profile at https://vmam.unv.org/candidate/signup.
Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?
Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call for to which you would like to apply.

Application deadline: 11-04-2021