Programme Support Officer

Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

UN Volunteers should be provided equal duty of care as extended to all host entity personnel. Host entity support to the UN Volunteer includes, but is not limited to:

• Introductory briefings about the organization and office-related context including security, emergency procedures, good cultural practice and orientation to the local environment.
• Support with arrival administration including setting-up of bank accounts, residence permit applications and completion of other official processes as required by the host government or host entity.
• Structured guidance, mentoring and coaching by a supervisor including a clear workplan and performance appraisal.
• Access to office space, equipment, IT support and any other systems and tools required to complete the objectives of the assignment including a host entity email address.
• Access to shared host entity corporate knowledge, training and learning. ​
• Inclusion of the volunteer in emergency procedures such as evacuations.
• Leave management.
• DSA for official travel, when applicable​.
• All changes in the Description of Assignment occurring between recruitment and arrival or during the assignment need to be formalized with the United Nations Volunteer Programme.

Within the delegated authority and under the supervision of Program Manager or his/her designated mandated representative(s), the UN Volunteer Programme Support Officer will:

Support the Chief of UNOCT External Partnerships Section, SPIB by:

I. Contributing to the outreach and partnership-building activities

• As part of a team, contributing to the partnership-building activities of the Chief of Section, inter alia identifying new strategic partnerships in support of the work of UNOCT and maintaining relations with stakeholders in various organizations and with relevant networks and platforms;
• Contributing to the outreach activities of the Chief of Section, inter alia serving as the focal point for select initiatives/events with Member States, international organizations, civil society organizations and academic and private sector entities.
• Supporting the preparation of a partnership strategy for External Partnerships Section;
• Developing and preparing communications and partnerships materials (e.g. factsheets, brochures, presentations) for communications, briefings, meetings, trainings and other events;

II. Partnership Development and Analysis:

• Providing support to the Chief of Section in the identification of new partnerships for newly established UNOCT field offices and exploring areas of collaboration which intersect with UNOCT mandate and capacity;
• Advising during formulation MoUs for partners and keeping track of them;
• Developing guidance on partner engagement;
• Maintaining institutional databases such as directories of key contacts of strategic partners.

III. Research, analysis and reporting on political matters for the Chief of Section

• Preparing background and briefing papers as well as talking points for the Chief of Section in preparation for meetings; assisting in the organization of such meetings;
• Participating in the Chief of Section’s meetings; preparing notes on the meetings and, as required, and reviewing reports upon request;
• Drafting correspondence, background material, reports and notes on counter-terrorism matters; Providing inputs to reports, studies, papers on counterterrorism and P/CVE;
• Preparing various written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc
• Contributing to the organization of meetings facilitated by the Chief of Section, including regular briefings and joint events with partner organizations.
• Assisting other staff members in activities of ongoing projects, in which SPIB of the UNOCT is involved;
• Conducting research, analyzing and presenting information gathered from diverse sources.
• Assisting in policy development, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies;
• Undertaking survey initiatives; designing data collection tools; reviewing, analyzing and interpreting responses, identifying problems/issues and preparing conclusions.
• Providing substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.
• Undertaking outreach activities; making presentations on assigned topics/activities.
• Coordinating activities related to budget and funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepare related documents/reports (pledging, work programme, programme budget, etc.).

• Developing a database of strategic partners
• Carrying out other ad hoc tasks, as may be required by the Chief of Section.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
• Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
• Assist with the UNV Buddy Programme for newly arrived UN Volunteers.

• Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.
• Any other related tasks as may be required or assigned by the supervisor.