Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.

UNHCR has a dedicated External Relations Unit in Amman of six staff, plus staff working in Za’atari and Azraq Camps. In order to continue to highlight and monitor refugee needs in Jordan, and in light of the increased communication with refugees across digital channels over the last year, the unit is seeking additional capacity to support with a number of areas.

Under the direct supervision of the Senior ER Associate, they may undertake the following tasks:

• Lead on Arabic language media and social media monitoring particularly among refugee populations
• Produce a morning media update which is shared with the UNHCR Jordan office
• Assist in work related to Communicating with Communities and two-way communication with refugee populations across Jordan through social media platforms in order to ensure that refugees and other people of concern are aware of their rights as well as services and support offered by UNHCR
• Assist in monitoring social media platforms and other two-way communication channels for trends, communication gaps and needs
• Assist in creating multi-media content for UNHCR Jordan social media channels
• Provide administerial support to the External Relations team, including translation from/to Arabic and English
• Perform other related duties as required in support of the daily work of the External Relations team

Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Under the supervision of the Chief of Communication, the international UN Volunteer will undertake the following functions:

• Assist in the planning, implementation, monitoring and evaluation of the advocacy and communication strategy to promote respect for children’s and women’s rights, and support UNICEF's mission in the country with a focus on education.
• Contribute to the implementation of the Partnership to Strengthen the Education System - a partnership between UNICEF and the EU - by providing key communications support to the UNICEF education team. This includes communications activity planning, development of human-interest stories, blog posts and social media content to promote PSES in Lao PDR and internationally and to the promotion of shared EU-UNICEF education messaging. In addition, this role involves support to Partnership to Strengthen the Education System (PSES) donor reporting including the collation of annual communications achievements as part of reporting to the EU.
• Help raise awareness about challenges facing the education sector in Lao PDR and come up with innovative communication approaches.
• Assist in producing campaigns and graphic design content for social media, such as fact graphs, info graphs, and other documents that require simple design such as brochures for donor communication and advocacy purposes with a focus on education.
• Help disseminate studies, research and data on the successes and challenges facing the education sector in Lao PDR to different audiences.
• Assist Communication and Education sections in events, launches, campaigns, and other key communication activities.
• Lead in moderating social media platforms, engage with UNICEF's social media audience, and respond to online queries.
• Conduct social media analysis for UNICEF Lao PDR platforms, measure audience engagement and contribute to building UNICEF’s social media fan base through assessment of key audiences, content planning, content management, search engine optimization, analytics and assessment of effectiveness of platforms and content.