Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Under the direct supervision of the ICT Operations Officer, the duties of the Information Technology Assistant will include but are not limited to the following:

• Install, configure, test and deploy server systems hardware and software, to include Local Area Network infrastructure, Operating Systems (Unix, Linux, Mac OS), Electronic mail, Citrix, Database systems, Web Development software, Firewall systems, Network Services Server systems (DNS, DHCP, NFS, CIFS/SMB, mail relay, and various security software.

• Assist in the installation and administration of LAN systems, including installation of hardware and software, user access to shared resources and information systems, and data security;

• Carry out delivery of the Work Order for computers, accessories and related equipment, as deemed necessary, and follow up on the Work Orders;

• Carry out configuration of the Central Processing Unit (CPU) before issuance to the users, setup of user Local Area Network (LAN) account, access to shared resources and information systems after ghosting of the machine with an updated image;

• Provide technical and client-oriented operational support to users;

• Identifying and eliminating bottlenecks to ensure long-term network efficiency.

• Assist clients in the daily maintenance of voice and data network infrastructure including LAN, MAN, WAN, WiFi, VOIP and NICs. Serves as tier 1, 2 and/or tier 3 resource for trouble tickets and work orders for voice and data networks and related network infrastructure devices.

• Perform mid to advanced level Cisco UC administration, implementation and troubleshooting of CUCM, CUC, UCCX, CUPS, CUBE, Jabber, Gateways MGCP, H323, SIP, CTI integration to switching platforms, dialers, call recorders and desk top platforms, and supporting infrastructure

• Contribute to Problem Management and the Knowledgebase e.g. by assisting in creating-materials to expedite service request fulfilments/incident resolutions, and training manuals;

• When working with (including supervising) national staff or (non-)governmental counterparts set aside dedicated time for capacity development through coaching, mentoring and formal and on-the-job training; and

• Performs other related duties as required.

Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Within the terms of organization’s delegated authority, and under the direct supervision of ICT Operations Officer for Kinshasa, the UN Volunteer will undertake the following tasks:

• Coordinates with supervisor regarding installation of microwave equipment and implementation of projects.
• Implements regular and preventive maintenance for all microwave equipment and accessories in the mission area.
• Plans and designs the initial microwave network proposal, taking into account path profile assessments, frequency surveys, Fresnel zones and transmission limitations, for final approval by the supervisor.
• Assists in microwave pre-deployment surveys/feasibility studies and site preparation including installation of shelters, towers/antennas and associate power supply related accessories.
• Aligns and optimizes microwave dishes in order to maximize overall performance.
• Interfaces multiplexing equipment and configures connectivity to PABX, routers, switches and bridges.
• Monitors the health of the Microwave network using SNMP protocol-based software.
• When working with (including supervising) national staff or (non-)governmental counterparts set aside dedicated time for capacity development through coaching, mentoring and formal and on-the-job training.
• Any other related duties as may be required.

Minimum age: 35 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Within the delegated authority and under the supervision of Head of UN-Habitat Iraq or his/her designated mandated representative(s), the UN Volunteer Supervising Engineer will:

Within the delegated authority and under the supervision of Head of UN-Habitat Kurdistan Re-gion of Iraq Office, and/or his/her designate, the Supervising Engineer will be responsible for the following duties:

• Provide technical and management support in projects related to shelter, WASH, public facilities, open spaces and informal settlements;
• Provide technical guidance and line supervision of field engineers to assure quality and timely implementation of ongoing and upcoming activities in coordination with relevant col-leagues;
• Support relevant project managers to develop and monitor project work plan and budget plan, and to prepare and finalize progress reports;
• Provide technical supervision and inputs to bidding process, including preparation of the bid documents and Bill of Quantities as well as bid evaluations;
• Conduct frequent field missions to supervise field activities and construction/rehabilitation works in liaison with UN-Habitat Field Engineers;
• Ensure effective and efficient execution of urban recovery and human settlements pro-grammes within the limits of the allocated resources, by providing appropriate technical support through field visits, coordination and monitoring activities;
• Participate in the development, implementation and evaluation of assigned pro-grammes/projects; monitor and analyze programme/project development and implementation; review relevant documents and reports; identify problems and issues to be addressed and initiate corrective actions; liaise with relevant parties and ensure follow-up actions are undertaken where necessary;
• Research, analyze and present information gathered from diverse sources;
• Assist in policy and programme development, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies;
• Organize and prepare written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc.;
• Provide substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.;
• Develop and maintain partnerships and regular communication with project stakeholders such as local authorities, counterparts, implementing partners, contractors, beneficiaries and relevant UN agencies;
• Initiate and coordinate outreach activities; conduct training workshops, seminars, etc. and deliver presentations on assigned topics/activities;
• Participate in or lead field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc;
• Assist in facilitating partnerships with relevant cluster coordinators and partners such as Shelter/NFI, WASH and CCCM;
• Coordinate activities related to budget funding (programme/project preparation and sub-missions, progress reports, financial statements, etc.) and prepare related docu-ments/reports (pledging, work programme, programme budget, etc.); and
• Assist in responding to the Clusters' needs for information collection and sharing.
• Perform other duties as required.

Minimum age: 35 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Within the delegated authority and under the supervision of Head of UN-Habitat Iraq or his/her designated mandated representative(s), the Urban Planner will be responsible for the following duties:

Technical Advice and Project Implementation

• Provide technical and management support related to urban recovery/urban planning and informal settlements upgrading projects to ensure effective and efficient execution of urban recovery and human settlements programmes within the limits of the allocated resources;
• Participate in the development, implementation and evaluation of assigned programmes/projects; monitor and analyze programme/project development and implementation; review relevant documents and reports; identify problems and issues to be addressed and initiate corrective actions; liaise with relevant parties and ensure follow-up actions are undertaken where necessary;
• Gather information and provide analysis and recommendations in order to identify three medium-sized underserviced settlements to be upgraded in Basra, in close coordination with local authorities and communities and according to the pre-set selection criteria, and obtain official approvals from the provincial and local authorities prior to the final selections;
• Oversee the establishment of a Community Development Council (CDC) in each selected settlement based on criteria and oversee participatory, multi-stakeholder planning meetings to discuss the planning scenarios, criteria and design options for urban extension plans that integrate informal settlements;
• Lead and coordinate the physical surveys and oversee the baseline household socio-economic and capacity assessments to identify needs and opportunities for application of green technology and environment-friendly approaches, improvement of basic services, and capacity/interest for vocational skills training;
• Based on data collected through socio-economic baseline surveys, interpret/analyse data combined with physical assessments and draft Neighbourhood Profiles that include priority investment needs for advocacy purposes linking, as necessary, to advocacy at central government level;
• Organize/facilitate, negotiate and draft/formulate multisectoral and incremental Community Area Upgrading Plans with the community and local authorities that comprise of priority interventions for improving basic services and environment through green technology and environment-friendly approaches; ensure linkages to trunk infrastructure and existing networks and evaluate conditions of existing infrastructure; ensure compliance with minimum planning requirements; plans to be endorsed by CDCs;
• Facilitate the delivery of Spatial Planning Workshops with local authorities, selected community members and relevant NGOs to be conducted in Amarah, Basra or Al Qurnah.
• Support the drafting of a Strategic Spatial Planning Framework for the Socio-Economic Revitalisation of the Maysan and Eastern Hammar Marshes that aims to improve access to the marshlands and nearby cultural heritage sites and enhance livelihood opportunities for the long-term socio-economic revitalization of the area; and
• With support of UN-Habitat engineers, provide inputs to and review Bill of Quantities and bidding processes to ensure adequate level of detail and specificity, ensure adherence to budget allocations, and participate in bid evaluations as relevant.

Supervision, Coordination and Monitoring

• Provide technical guidance and line supervision of relevant field personnel to assure quality and timely implementation of ongoing and upcoming activities in coordination with relevant colleagues and the Project Manager;
• Conduct frequent supervisory and monitoring visits of field activities and UN-Habitat contractors and implementing partners in liaison with UN-Habitat field teams and provide status updates to Project Manager;
• Develop and maintain partnerships and regular communication with project stakeholders such as local authorities, counterparts, implementing partners, contractors, community development committees, beneficiaries and relevant UN agencies;
• Support relevant project managers to develop and monitor project work plan and budget plan, and to prepare and finalize progress reports;
• Support the drafting of background papers, analysis, sections of reports and studies, inputs to publications, etc.;
• Assist in policy and programme development from an urban upgrading/urban planning perspective, including the review and analysis of issues and trends related to urban upgrading; and
• Research, analyze and present information gathered from diverse sources as requested.

External Representation and Liaison

• Represent UN-Habitat in key meetings in southern governorates of Iraq;
• Establish and maintain partnerships with relevant UN and non-UN coordination mechanisms and entities implementing in southern governorates of Iraq;
• Assist in responding to requests for information collection and sharing from UN, non-UN and internal requirements;
• Initiate and coordinate outreach activities; conduct training workshops, seminars, etc. and deliver presentations on assigned topics/activities;
• Ensure the adherence of visibility and communications requirements of UN-Habitat and donors;
• Provide substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.; and
• Organize, participate in and/or lead field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc.

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• Perform other duties as required.