"We are not evaluating for the sake of accountability alone," Liza explains. "Evaluation is also a tool for learning and adaptation."This year alone, Liza has helped support OHCHR's 2026 Evaluation Plan, which includes 47 evaluations covering different regions and themes. Her role ranges from developing terms of reference and selecting consultants to analyzing data, producing knowledge products, and transforming complex findings into insights that decision-makers can use.

Behind each shelter stands a series of decisions that most people will never see. Where should it be built? Will it withstand the next storm? Can it provide dignity as well as protection? 

For Francesca, the winding road showed much of what she had learned about service. You do not always know the way. You cannot assume you have all the answers. Sometimes, the only way forward is to listen to the people who know the area.Francesca came to Lesotho from Italy as a UN Volunteer Social Policy Officer with the United Nations Children's Fund (UNICEF). She had worked in a country office before, but she wanted to move closer to the work in the field.

How do young people break the silence?Changing deeply rooted social norms often begins with conversations many people avoid.