For Francesca, the winding road showed much of what she had learned about service. You do not always know the way. You cannot assume you have all the answers. Sometimes, the only way forward is to listen to the people who know the area.Francesca came to Lesotho from Italy as a UN Volunteer Social Policy Officer with the United Nations Children's Fund (UNICEF). She had worked in a country office before, but she wanted to move closer to the work in the field.

Years later, she did something few people do. She returned—not to her own safety, but to instability. This time, not as someone needing help, but as someone ready to carry weight.