UN Volunteers represent well over a third of the international personnel within the UN Mission for the Stabilization of the Democratic Republic of the Congo (MONUSCO). Despite this important component of personnel, the Mission remains a highly-militarized peacekeeping operation.

Based in Goma, a city in the eastern DRC, Italian international UN Volunteer Serena Ricci is assigned to the Office of the United Nations High Commissioner for Refugees (UNHCR) as an associate protection officer. Her role is to ensure the protection of refugees, forcibly displaced women, girls, men and boys and people with specific needs.