If there is a skill that UN Volunteers currently assigned in Guinea-Bissau have strengthened in the fight against COVID-19, it is adaptability to local and national situations. João Hernani Melo and Laura Brandão, Brazilian UN Volunteers assigned to UNDP and UNFPA respectively, have had to develop effective response strategies to accompany the government and support communities in these challenging times.

The new Service Desk consolidates enquiry input channels, including web and email queries, and leverages AI and self-service technologies such as chatbots, to give around-the-clock service to UN partners and those who manage UN Volunteers. External visitors are serviced in three UNV languages – English, French and Spanish, including on the AI interface.

Minsun Kim was searching through the Republic of Korea Ministry of Foreign Affairs website when she stumbled upon an opportunity that well matched her qualifications and aspirations – serving as a UN Youth Volunteer in the United Nations Development Programme (UNDP) in Kosovo*. Her assignment was fully funded by the Republic of Korea.

They come from Côte d’Ivoire, Italy, Bangladesh, Argentina and Kyrgyzstan… Online Volunteers worldwide allocate their time, competencies and energy to support civil society organizations, public institutions and UN agencies in the fight against COVID-19. In West and Central Africa, Online Volunteers have supported organizations in Senegal, Nigeria and Cameroon as social media administrators, graphic designers, researchers, financial proposal writers, project developers, and even as microbiologists.

We should work at improving aid effectiveness, but overall, aid provides a great tool for moving towards a more inclusive, equal world where social justice prevails. --UN Volunteer with UNICEF, Zambia

The workshop explored the role of volunteering in contributing to Sustainable Development Goals (SDGs), and enhanced the knoweldge and leadership of participating UN Youth Volunteers, especially in the COVID-19 context. Welcoming the participants via a video message Kyoko Yokosuka, Chief of UNV's External Relations and Communications Section, highlighted the importance of UN Volunteers serving with pride, awareness and ethics.

Oscar has 5 years of experience within UNV and was part of the team in charge of handling the mobilization of large number of citizens for this major event. Together with Ivonne Harvey, also a UN Expert Volunteer, and other committed public servants from the BSP team, he puts its knowledge and expertise at the service of the Peruvian citizens without any hesitation. Ivonne, who has a Ph.D. in Education, had the mission of facilitating learning materials to the new volunteers, as well as ensuring they had the right level of training.

UN Community Volunteers Milena Reljic, David Georgiev and Nikola Josipovic are busy with initiatives related to the COVID-19 outbreak, as many other development workers are. They help Roma communities, to which they also belong, to tackle COVID-19 global challenges, and ensure that the interests of the Roma are given due attention and delivered upon.

Due to the global COVID-19 outbreak, 91 per cent of the worldwide student population have not been attending their schools and other academic training locations, which have closed their doors in order to mitigate the pandemic’s direct impact. This measure took effect in Guinea on 24 March 2020, after a joint statement of the Ministers in charge of National Education and Training, and affects more than six million pupils and students all over the country.