In today’s work culture, workload has increased tenfold and organizations facing workforce shortages and complexity of business processes feel pressure to improve. Will UNV be able to achieve greater productivity with the use of software robotics, as staff increasingly get nervous about automation? In 2020, UNV fielded 7,639 onsite UN Volunteers in 2020, administering thousands of new recruitments and contract renewals over the course of the year.

The SDG AI Lab is introducing big data and artificial intelligence into the everyday work of the UN agencies and other development partners. A partnership between the United Nations Volunteers (UNV) programme, UNDP amd the Istanbul International Centre for Private Sector in Development (IICPSD) has faciliated this process.

UNV’s new Unified Volunteering Platform will replace several older volunteer recruitment and management applications. While UVP users will enjoy a number of major policy, process and system improvements, one innovation we are working on is the strategic utilization of Artificial Intelligence (AI).