I saw this gap up close, when I attended this year's Humanitarian Network and Partnerships Week in March 2026 in Geneva, a global forum for all humanitarian actors, including volunteer-involving organizations. Across discussions, one message came through clearly: business as usual will not work. This year, the focus was on humanitarian reset and what it means for the people affected by the humanitarian crisis. 

“Volunteering in Lebanon during conflictVolunteering in Lebanon right now is not about signing up, wearing a badge, or ticking a box. It is about grabbing a bag at 3 a.m. and running. It is about cooking food for strangers during Ramadan while your own home may no longer exist. It is about opening public schools as shelters, entertaining displaced children in classrooms that no longer function as schools and finding ways to keep people human when everything else is falling apart.

متطوع الأمم المتحدة مع برنامج الأمم المتحدة الإنمائي، أحمد المدلل، موجود على الأرض في غزة. وهو مهندس يراقب توزيع الوقود للتأكد من استمرار تشغيل آليات إزالة الأنقاض وفتح الطرق أمام سيارات الإسعاف والمساعدات. بينما تقوم زميلته، ميساء العجرمي، وهي مهندسة معمارية، بجمع بيانات مفصلة من أربعة مشاريع لإزالة الأنقاض، وتوثق أحجام الأنقاض والآليات واستهلاك الوقود وأعداد القوى العاملة، وتقوم بعد ذلك بتحميلها على منصة معلومات المشروع.

We had more than 200 volunteers spread across the country—many right where the fighting began. We had plans to scale up to 1,000 volunteers to support health services. In a matter of days, those plans collapsed. Suddenly, it wasn’t about growth. It was about survival.Care that goes both ways

UN Volunteer with UNDP, Ahmed Al-Mdalal is on the ground in Gaza. He is an engineer and monitors the distribution of fuel making sure debris removal machines keep operating and the blocked roads for ambulances and aid remain open. While another counterpart, Maysaa Al-Ajrami, an architect, gathers detailed data from four debris removal projects, documenting rubble volumes, machinery, fuel consumption, and workforce numbers, which she then uploads to the project’s dashboards.

Wesal Abu Hamad, a UN Volunteer Humanitarian Field Support Assistant with the UN Office for the Coordination of Humanitarian Affairs (OCHA), was in Gaza when the war erupted. 

Anas's job is to make sure people get the information fast. He builds dashboards that show who’s doing what, helps collect and analyze data, and ensures it’s easy for everyone to access. His mission is simple: give decision-makers, responders, and communities clear, reliable information they can trust. 

As an Emergency Response Officer focused on gender, I make sure women and girls are seen, heard, and supported when disasters strike. Whether it’s a cyclone, drought, or flood—everyone feels the impact, but women and girls often carry the heaviest load. I work to ensure their voices guide how Zimbabwe prepares for and responds to crises—so no one is left behind.

Humanity in action

As a Refugee Status Determination Officer, I help people fleeing war, persecution, and violence find protection. I meet them at their most vulnerable, often just after they’ve crossed a border or survived a life-threatening journey. My job is to hear their stories and help decide if they qualify for refugee status. In simple terms, I help them access safety through the law.I have worked in Ethiopia and now in Somalia.