Then came a pivotal moment. The United Nations Development Programme's (UNDP) Information and Technology Management team visited UNV headquarters in Bonn and offered a candid assessment: our systems were due for a significant upgrade. UNV responded with determination. It was an opportunity to review our systems and think of solutions.We didn't just patch up things. We rethought everything.Physical servers? Slashed from 7 to 2.Virtual machines? Down from 47 to 9.Legacy systems that translated web addresses? Gone. Replaced by Cloud-based platforms.

The focus? Supercharging delivery, utilizing Artificial Intelligence (AI) tools, and aligning on key initiatives—especially the business process streamlining project. But beyond the tech, the gathering was a celebration of what really powers development: people. From seasoned engineers to rising talent, participants shared one mission. Build better, smarter, and more human-centered UVP solutions. Whether onsite or remote, everyone brought their voice to the table, proving that great code starts with great communication and leads to stronger technical outcomes.

In 2024, UNV worked with a specialized accessibility testing company to thoroughly test IT systems. Detailed reports highlighted necessary changes that have been implemented, preparing UNV to validate these changes and aim for the next level of accessibility certification.  The goal for 2025 is to have UNV systems certified as fully compliant with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. 

To have A-I-ready data is already a very successful differentiator for organizations over the last few years. Being able to use large amounts of data and provide visually appealing reports and dashboards helps fact-based decision-making and brings transparency, visibility and strategic, tactical and operational benefits. The reports and the dashboards are the visible tip of the data iceberg.

Prince Jacob is a UN Volunteer Nurse. He administers vaccinations, delivers nursing care, facilitates prompt emergency responses, and ensures medical support for UNISFA's field operations. Nursing in the peacekeeping context — Prince's service directly impacts the health and welfare of all personnel including international peacekeepers and local staff engaged in the mission's endeavours. Abyei is situated between Sudan and South Sudan.

In 2023 UNV launched two separate, but interconnected initiatives. Several UN Volunteers with disabilities were contacted and requested to provide feedback on the accessibility of the UNV applications. Highly valuable feedback was received, including a comprehensive Keyboard Accessibility Assessment Report, prepared by Hudoykul Hafizov, UN Volunteer who served as Disability Inclusion Advisor with UNDP in Uzbekistan.  

Hugo brought to UNDP his strong background in communications and digital marketing, technical skills, as well as a drive to contribute to the development of his home country, Guatemala. He has made a significant impact in various projects. One of these is En Marcha Digital, a strategic initiative that supports entrepreneurs in adapting their business models during the COVID-19 pandemic, equipping them with free digital tools to reach their clients in novel ways.

I became a UN Volunteer because I want to offer my skills to make the world a better place. This experience has not only been a platform to gain professional experience, meet and work with people from different cultures or improve my communication and social skills. It has also changed my life. 

Driven by a partnership between the UN Children's Fund (UNICEF), UN Development Programme (UNDP), and UN Women in Bosnia and Herzegovina, IT Girls aims to make girls and women more visible in the world of Information and Communications Technology (ICT).

When I was given the opportunity to come to Sudan as a UN Volunteer with the United Nations African Union Mission in Darfur (UNAMID), many folks discouraged me, because of the hardship conditions.   I refused to listen to the naysayers and didn't hesitate to accept the offer. My whole life has been full of challenges and hardships, and so Darfur would be no different. I told them that I was willing and able!