Yeran Kejijian knows what it means to be displaced. Her grandparents were refugees in Lebanon, and their stories shaped her path. Now, as the United Nations Volunteers Country Coordinator for Lebanon and Syria, Yeran helps Syrians return home after years of exile. For her, rebuilding communities isn’t just about logistics—it’s about restoring dignity. 

Humanity in action

In the MENA region, climate change is intensifying existing hardships—shrinking food and water supplies and deepening instability for communities already displaced by conflict. Enter Jahidul Islam: a Bangladeshi climate and disability inclusion expert who brings both technical insight and lived experience. He is a wheelchair user who has faced structural barriers firsthand.

Then came a pivotal moment. The United Nations Development Programme's (UNDP) Information and Technology Management team visited UNV headquarters in Bonn and offered a candid assessment: our systems were due for a significant upgrade. UNV responded with determination. It was an opportunity to review our systems and think of solutions.We didn't just patch up things. We rethought everything.Physical servers? Slashed from 7 to 2.Virtual machines? Down from 47 to 9.Legacy systems that translated web addresses? Gone. Replaced by Cloud-based platforms.

Technology is accelerating this shift. From digital literacy and coding to the responsible use of Artificial Intelligence (AI), young people are gaining the tools to drive change. Over 70 percent of secondary students now use AI in their academic work, with many relying on tools like ChatGPT to learn, create, and lead. As AI continues to evolve, volunteers are using it to analyze data faster and boost the impact of their social initiatives. 

The focus? Supercharging delivery, utilizing Artificial Intelligence (AI) tools, and aligning on key initiatives—especially the business process streamlining project. But beyond the tech, the gathering was a celebration of what really powers development: people. From seasoned engineers to rising talent, participants shared one mission. Build better, smarter, and more human-centered UVP solutions. Whether onsite or remote, everyone brought their voice to the table, proving that great code starts with great communication and leads to stronger technical outcomes.

Distinguished Delegates,It is always an honour to address the Executive Board. Though I must confess—summarizing the annual report of United Nations Volunteers is a bit like trying to tweet War and Peace. But I will try to do it justice. I also look forward to your guidance and questions from the board members and the observing delegations afterward. 

This first-of-its-kind tool is designed to systematically measure and spotlight the contributions of volunteers to sustainable development worldwide.The Global Volunteer Index is set to become a game-changer—giving  governments and development partners insights to tap into the full potential of volunteerism in achieving the Sustainable Development Goals.

“You’ll be hired when a project is born, and released when it ends." Words of my professor from the University of Bradford are etched in my mind from a couple of decades ago. A thought that has stayed with me ever since. Over the years, I moved between roles at United Nations entities, international organizations, and Islamic Relief—always ready for new beginnings. Between 2002 and 2012, I worked in areas related to reducing poverty, empowering youth, and advancing governance-related programmes. By the end of that decade, I thought I had seen it all.