The Astana Civil Service Hub (ACSH) has been a flagship initiative of the UN Development Programme (UNDP) and the Government of Kazakhstan since 2013. Some 42 countries participate in this knowledge exchange platform. 

When Aidana Yergaliyeva (Kazakhstan), Dayanch Hojageldiyev* (Turkmenistan), Malika Djalalova (Uzbekistan), Sara Kajevikj (North Macedonia), Parandzem Paryan (Armenia), Faris Mahmutovic (Bosnia and Herzegovina) and Rusudan Khotivari (Georgia) joined their teams, many countries faced – and still face – difficult COVID-19 situations. But that didn’t scare them off.

In Kazakhstan, under the leadership of the Ministry of Information and Social Development of the Republic of Kazakhstan, volunteer organizations gathered for the International Volunteer of the Year Award ceremony in Pavlodar on 3 December.  UNV held a panel on International Volunteerism, featuring volunteers serving in Azerbaijan, Jordan, Russia and Turkey.

Within the framework of the joint project "Sustainable Development of the System of Social Protection of the Population: Promotion of Programmes on Social Integration and Inclusion," UNDP inaugurated a centre for employment and professional rehabilitation of persons with disabilities.

Gulfam Mustafa, UN Volunteer Partnership and Resource Mobilization Officer serving with the UN Development Programme (UNDP) in Guinea Bissau  As an international UN Volunteer, I live in a country thousands of miles away from my home. I have my family and kids back in Pakistan. Following the news of increasing COVID-19 cases causes me fear, anxiety and mental stress.

Kazakhstan contributes to the work of UNV through its Full Funding programme, cost-sharing efforts and support for International Volunteer Day (IVD) and other events. The Ministry of Foreign Affairs of Kazakhstan is a committed partner, and has been making a financial contribution of US $2,000 to UNV's Special Voluntary Fund (SVF) every year since 2016.

Dina is one of seven people selected for international volunteering in the framework of an agreement between the United Nations Volunteers (UNV) programme and Kazakhstan. Knowledgeable young expert that she is, Dina is quickly adjusting to the UN environment and gaining sound experience in the field of international politics. Born and raised in Kazakhstan, the now 26-year-old volunteer serves at the UNDP office in Istanbul.

I arrived in Kyrgyzstan aged 25, along with my spouse and child. My assignment as a UN Volunteer was to assist communities to overcome poverty in remote areas of the country. My experience as a UN Volunteer in Kyrgyzstan, from 1999-2001, was unique and enriching. It allowed me to become a professional and ultimately, it paved the way for my future.  It is truly the most amazing and life-changing journey I have been on.  

The initiative of the Head of State to declare this year the Year of the Volunteer is a great incentive for the development of the volunteer movement, especially during this pandemic. Under the aegis of the republican front office Birgemiz, volunteer headquarters were created, hotlines were established and about 40 thousand volunteers were involved in providing targeted assistance to socially-vulnerable segments of the population. As a result, during the state of emergency, assistance was provided to almost one million citizens in difficult situations.